Trying to transfer our current license to our new laptop.
Upon doing so two weeks ago, I installed v32 onto our new laptop, but could not get the license to transfer properly. After being out of the shop for 2 weeks, I come back today and BobCAD v32 will not launch at all. I have tried reinstalling and restarting, but still cannot get BobCAD to run. It launches in the Task Manager for approx. 5 seconds before removing itself from Task Manager…
I’m at a loss… any suggestions? TYIA
Hello,
Sounds like you may need to update your C++ Redistributables on that computer.
To find the latest Redistributables, go here: Latest supported Visual C++ Redistributable downloads | Microsoft Docs
Then, scroll down to “Visual Studio 2015, 2017, 2019, and 2022” and download and install “X86” and “X64”. Then, restart the computer and try again.
This should allow the software to open.
Also, if you need further help with something like this in the future, please feel free to give us a call (727-489-0003) or email (support@bobcad.com) for a more immediate response. Let me know if this helps at all or if you need further assistance.